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Previously Posted News
Recent Publications
A ‘living intervention’: Evaluating a real-time feedback system to help teams co-create psychosocial safety climate
Proud to present the latest research from PSC-GO led by Sarven S. McLinton with May Young Loh, Maureen F. Dollard, Ali Afsharian, Michelle M.R. Tuckey
https://doi.org/10.1016/j.ssci.2025.106901
This pilot study tested a real-time monitoring (RTM) system for Psychosocial Safety Climate (PSC) in three healthcare teams at a large Australian hospital. After initial PSC training, teams used a 24/7 PSC Smiley Face app for 10 weeks and received continuous feedback on PSC. This information was used to co-create (manager and employees) their own interventions to improve PSC.
Key Findings:
- The system successfully provided real-time safety signals.
- PSC was shown to be dynamic, not static—fluctuating in a pattern described as the “PSC Pulse.”
- Teams improved when a PSC threshold was met (PSC action potential).
- The RTM system encouraged feedback-seeking and sharing, supporting team engagement.
- This approach may offer a cost-effective way to manage psychosocial risks proactively.
Conclusion:
PSC is fluid and responsive. Real-time monitoring helps teams act early, making PSC a living, evolving process rather than a one-time measure.
Acknowledgements. Amy Zadow, Christian Dormann, Ashkan Hayati
PSC Tool Is Included in the Newly Developed Job Content Questionnaire (JCQ2) Measure
PSC-GO has worked with Prof Robert Karasek and colleagues on a new multilevel JCQ2 survey, which includes PSC as an essential organisational component for preventing and managing psychosocial risks – before they hurt workers.
A well-designed and scientifically backed survey is the basis to any understanding of what’s actually happening. It makes scientists very happy, like these ones, Per-Olof Östergren, Maureen Dollard, Robert Karasek and May Young Loh.
The JCQ Center Global: https://www.jcqcenter.com/
The validation paper behind the JCQ 2 has just been published in the International Journal of Environmental Research and Public Health. Find it here: https://www.mdpi.com/1660-4601/22/4/492
