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As Australia’s university sector delivers approximately $25 billion to the economy per annum, it is important to investigate the significant problem of digital communication and work stress in the sector. The project uses a multilevel approach to examine email load and its effects on work pressure, health, sleep and recovery using a national longitudinal design and innovative diary research. This project expects to advance our theoretical and practical understanding of the well-being of staff and the impact of technological and competitive pressures faced by universities. Expected outcomes include new management policies and addressing a gap in research by including casual employees, so that the findings benefit all occupational groups.
Study 1 (2019)
Investigates university protocols (policies, practices and procedures) in relation to digital communication (including email load) and expectations in relation to communication (frequency, response time) and staff availability during work and non-work hours.
Study 2 (2020-2021)
A four-wave national longitudinal online survey of university staff (including casuals) testing new theoretical propositions in a multilevel framework enabling us to tease out university, and individual effects across time.
Study 3 (2022)
This study uses a survey, daily diary and experience sampling methods (ESM) to tease out university, individual and within-individual effects in university staff.
Study 4 (2022)
We will assess PSC levels in universities against national AWB benchmarks by using PSC benchmark levels derived from the ARC funded AWB project to determine levels of PSC within Australian universities, using the sample from Study 2, Time 1 (Year 2, 2020).